Order matters: first the confirmed new policy, then the cancellation. Between cancelling without a follow-up policy and a deregistered car lies a single uncovered day.
Cancel and Switch Without a Gap
New policy first, cancellation second. The new insurer reports the eVB to the registration office itself — not a single day without coverage.
✓ Verified: 15/08/2026
WHAT TO DO
› Details and tips
The eVB number arrives instantly in the app — I cancelled the old policy only AFTER written confirmation of the new contract. Not a day without cover.
After switching, check the first debit: first-year bonuses get forgotten, and the refund from the old insurer arrives by itself within a month.
FREQUENTLY ASKED QUESTIONS
The new insurer raised the price after checking my data — allowed? ▾
Yes, if your application data was inaccurate. State mileage, drivers and parking precisely — then the quoted price is binding.
The old insurer does not confirm my cancellation — is it valid? ▾
Valid upon delivery: keep proof of sending. Their silence changes nothing, but follow up in writing before Nov 30.
Do I have to notify the registration office? ▾
No: insurers report electronically. The new policy replaces the old one in the register automatically.
The old insurer sent a tempting stay offer — accept? ▾
Do the maths: retention discounts are often one-off; from year two the old price returns. Compare against the new tariff over 2–3 years.