If the decision does arrive and it is negative, the ordinary appeal process begins: one month, no prescribed form, decided by a different body. The key lies not in emotion but in medical documents that answer the specific grounds for refusal.
Refusal received: one month to object
You have one month from notification to object to the fund’s decision. The objection is informal, but medical documents are the best way to support it.
✓ Verified: 01/08/2026
WHAT TO DO
› Details and tips
My first objection was emotional and had no documents attached — refused. The second enclosed a medical opinion responding to the fund’s arguments, and the decision changed.
Send a short objection letter in the first few days and supply the reasoning afterwards. The deadline is met by filing, not by completeness.
Useful Tools
- Unabhängige Patientenberatung health
Independent patient advice: helps with insurer refusals and with rights in the health system. Free of charge.
FREQUENTLY ASKED QUESTIONS
How long is the objection period? ▾
One month from notification of the decision. The period is stated in the notice about legal remedies; where that is missing or wrong the period can be longer — but do not rely on it.
What does an objection look like? ▾
A letter stating which decision it is directed against, with your signature, is enough. The reasoning may follow later — what matters is the deadline. The law requires no special form.
What is the refusal based on? ▾
Often on an opinion from the medical service, which you can request. Reading it pays: refusals not infrequently rest on incomplete information, and your treating practice can answer those points directly.
Who decides the objection? ▾
A dedicated committee of the fund rather than the same caseworker. The chance of a different outcome is therefore real, particularly with new documents and medical reasoning.