Deutschland Kompass
↰ Professional liability
STEP

Buying cover and handling a claim

The policy is written against your described activity, and cover depends on that description being accurate. When a claim arrives, the rule is: admit nothing yourself.

✓ Verified: 01/08/2026

WHAT TO DO

Buying is simple, but cover rests on the accuracy of your activity description. And when the first claim arrives, conduct decides: notify the insurer, secure the documents, admit nothing yourself.

A policy matched to your specific activity can be found through Check24 and Tarifcheck; with GetSafe both purchase and changes to the activity description run through the app.

Route complete ✓
Details and tips
👨🏻‍💻
Max recommends:

I expanded my services and worked in the new area for six months without reporting it. At renewal it turned out none of it had been covered.

👩🏼‍💼
Lea recommends:

On the first claim, write to your insurer and reply neutrally to the client. Saying you will look into it costs nothing; admitting fault costs your cover.


FREQUENTLY ASKED QUESTIONS

Why does the activity description matter so much?

Because cover hangs on it. If you are insured as a translator and cause loss through consultancy, the insurer may decline. If your services have expanded, report it — that takes one message.

What should I do when a client makes a claim?

Inform the insurer as early as possible, admit no liability and pay nothing yourself. An admission can cost you cover: assessing whether the claim is justified is the insurer’s job, and one they do in their own interest too.

Are claims from older projects covered?

It depends on the terms: a claims-made basis is usual. So when changing insurer or ceasing activity, ask about extended reporting cover.

Can I buy cover retrospectively?

No. Insurance covers future risk, and circumstances known at inception are expressly excluded. A policy taken out after the conversation with an unhappy client will not cover that case.

OFFICIAL SOURCES