The policy is written against your described activity, and cover depends on that description being accurate. When a claim arrives, the rule is: admit nothing yourself.
✓ Verified: 01/08/2026
WHAT TO DO
Buying is simple, but cover rests on the accuracy of your activity description. And when the first claim arrives, conduct decides: notify the insurer, secure the documents, admit nothing yourself.
A policy matched to your specific activity can be found through Check24↗ and Tarifcheck↗; with GetSafe↗ both purchase and changes to the activity description run through the app.
I expanded my services and worked in the new area for six months without reporting it. At renewal it turned out none of it had been covered.
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Lea recommends:
On the first claim, write to your insurer and reply neutrally to the client. Saying you will look into it costs nothing; admitting fault costs your cover.
FREQUENTLY ASKED QUESTIONS
Why does the activity description matter so much?▾
Because cover hangs on it. If you are insured as a translator and cause loss through consultancy, the insurer may decline. If your services have expanded, report it — that takes one message.
What should I do when a client makes a claim?▾
Inform the insurer as early as possible, admit no liability and pay nothing yourself. An admission can cost you cover: assessing whether the claim is justified is the insurer’s job, and one they do in their own interest too.
Are claims from older projects covered?▾
It depends on the terms: a claims-made basis is usual. So when changing insurer or ceasing activity, ask about extended reporting cover.
Can I buy cover retrospectively?▾
No. Insurance covers future risk, and circumstances known at inception are expressly excluded. A policy taken out after the conversation with an unhappy client will not cover that case.