Airlines count on ignorance: almost none pay proactively, and support answers prefer apologies to transfers. The right does not depend on the fare — a 30 € budget ticket earns the same 250 €.
Flight Compensation: When You Qualify
250 € up to 1500 km, 400 € up to 3500 km, 600 € beyond. What counts is the delay at arrival; the threshold is 3 hours.
✓ Verified: 18/07/2026
WHAT TO DO
› Details and tips
The right does not depend on the fare: a 30 € budget flight pays the same 250 €. I measure the delay at arrival — door opening, not departure: the threshold is exactly 3 hours.
Weather and air-traffic strikes excuse the airline; technical faults and sick crew do NOT, per case law. Do not take the force-majeure letter at face value — check the cause.
FREQUENTLY ASKED QUESTIONS
Missed a connection due to delay? ▾
What counts is the delay at the final destination of a single booking. A 40-minute layover turned into 4 hours late gives you the claim, even if each leg alone was on time.
The flight was cancelled in advance — anything for me? ▾
If informed under 14 days ahead: the same 250–600 € plus a choice of refund or rebooking, plus meals and hotel while waiting. Informed earlier than 14 days: no compensation, but ticket refund.
The airline claims extraordinary circumstances — is that true? ▾
The burden of proof is on the airline. Weather, air-traffic-control strikes or bird strikes exempt it; technical defects, sick crew or staff shortages do not, per case law. Do not accept a blanket force-majeure claim — ask for the specific cause.